Business and Finance Courses - Credit Control & Debt Management -Level 3

COURSE DETAILS

STUDENT PROFILE

This programme covers the principles and practices of credit control and managing debts. This course is ideally suited to those working within a credit control function or those managing small businesses.

COURSE OUTLINE

The course is divided into modules as follows:

Unit 1 – Credit Control

• Credit
• Is my customer credit worthy?
• Credit control routines
• Debt recovery through the courts
• Statutory demands, Insolvency and Bankruptcy
• VAT and Tax relief for Bad debts

Unit 2 – Debt Management Agencies

• Credit checking agencies
• Factoring companies
• Specialist Legal Services
• The Courts
• Debt Collection Agents

Unit 3 – Communication

• Telephone Communication
• Written Communication
• How to deal with customer responses

DURATION

This course can be completed in a range of ways, through teaching in our centre or through a long distance course. Click on the ‘Apply now’ link and we will email you the options available.

STUDY PACK

Your study pack contains everything required to complete your course and no further purchases are necessary.

ASSESSMENT

This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required.

ACCREDITATION

This course is validated by OCNNWR and provides 6 credits. These can be accumulated with other course or unit credits over a period of time which can lead to an accredited qualification.

The course is provided by Study House which is a recognised centre for courses validated by OCNNWR.

OCNNWR provides validated courses through its provider organisations which must meet robust quality assurance standards. It is a licensed member of NOCN which is an approved awarding body licensed by QCA to offer accredited qualifications

SUPPORT

Support comes from the teachers in the centre. Support will be given from the teachers for the period the student is enrolled, all our teachers are very helpful and will help a student deal with any enquiry they might have.